
The operating system for Indian travel agencies.
More than a travel agency CRM. TourBrain runs holidays, visas and corporate travel in one place, with GST built in: WhatsApp enquiries and AI-drafted quotes, a visa desk covering 80+ destinations, corporate accounts with approvals, and invoices with GST and TCS worked out.
14-day free trial · No card needed
Or try the AI itinerary, no sign-up
70+ agencies onboarded across India
- destinations in the visa requirement check
- 80+
- built-in team roles
- 7
- and GSTR-1 export, built in
- GST · TCS
Those 70+ agencies joined TourBrain in the last 3 months.
Three things an ordinary travel CRM won't do for you.
A CRM keeps track of leads. Your agency also runs visa files, looks after company clients and answers to the GST department. TourBrain does all three on the same contacts and the same team, so nobody keeps a second spreadsheet on the side.

Check what an Indian passport needs for 80+ destinations, with the official source behind every rule. Open the right checklist for each traveller, collect documents through secure upload links, and track fees, appointments, the passport and the issued visa.
Explore the visa desk
A corporate TMC suite
ProfessionalRun company clients as accounts, not leads: a client portal with your brand, travel policies checked as requests are raised, approval chains, several GSTINs, and one consolidated GST invoice a month with an ITC register for their finance team.
Explore corporate
GST on your markup, line by line, split into CGST and SGST or IGST by place of supply. TCS on overseas packages at the right rate for the buyer's PAN, a per-buyer LRS running total, and a GSTR-1 export for your CA.
See invoicing and GST
A visa desk, not a visa notes field.
- Requirement check for 80+ destinations, with sources
- Seven-stage status your team can't skip
- Family and group files with per-person outcomes
- Secure upload links so each traveller sends their own documents
- Automatic client status updates by email and WhatsApp
- Daily payment-due and passport-expiry alerts

A TMC suite without a TMC budget.
- Policy engine: block, warn or route for approval
- Multi-level approval chain, with one-tap approval links by email (WhatsApp coming soon)
- Negotiated rates auto-applied at quoting
- Consolidated monthly GST statement with the ITC-eligible split
- A self-service portal for your client's travel desk, with your agency's name and logo

GST and TCS, done the way your CA expects.
Most CRMs stop at the invoice total. In TourBrain, GST, TCS and LRS are part of how every quote and invoice is built, not an export you fix up later. It's on every plan, including the free one.
GST on your service charge only, per line
Tax is worked out on your markup for each line, not on the full package value, and split into CGST and SGST or IGST.
TCS on overseas packages, with a different rate when there's no PAN
TourBrain checks whether the buyer has a PAN on file and applies the matching TCS rate.
Per-buyer LRS accrual on invoices
When an overseas package invoice is paid, its value is added to that buyer's running total for the financial year, so the per-buyer figures are there for your TCS reporting.
GSTR-1 export for your filing
Download the month's invoices as an Excel or CSV GSTR-1 export and hand it to your CA.
TourBrain calculates; your CA still files. e-Invoice IRN needs your GSP credentials.
Read our guides on GST for travel agents and TCS and LRS on overseas packages.
And the everyday desk, from the first WhatsApp message to the paid invoice.
Underneath it all is the WhatsApp-first CRM for Indian travel agencies: leads, a shared WhatsApp inbox, AI-drafted itineraries and quotes, trips and invoices, in the order your team works. See every feature.
Leads
On your connected WhatsApp Business number, a message from a new number becomes a contact and a scored lead, assigned automatically if you switch that on.
Move leads through your stages on a board your whole team shares.

TourBrain works for you, not the other way round.
A lot of an agency's day goes on checking, calculating and chasing. These are the parts TourBrain already does on its own.
Visa rules with their source
Every rule in the visa requirement check shows the official source and the date it was last checked. Rules still under review are marked unverified, so nobody quotes a guess.
Learn moreGST worked out on every line
Pick the client and the services; TourBrain applies GST to your markup, picks CGST and SGST or IGST by place of supply, and adds TCS at the rate that fits the buyer's PAN.
Learn morePolicy checked while the client types
When a corporate client raises a trip in their portal, the form shows the policy result as they fill it in, asks for a reason where a rule needs one, and sends the request to the right approvers.
Learn morePayments and approvals chased for you
Invoice reminders go to clients on WhatsApp and email as a payment falls due and keep going every few days while it's overdue, visa fee reminders go out as each fee falls due, and slow approvers are reminded and then escalated.
Learn moreDocuments collected without phone calls
Each traveller gets a secure link to upload their own documents. Reject one with a reason and they're told what to fix. A daily check flags passports with less than six months left.
Learn moreAI that drafts, while you decide
Draft a day-by-day itinerary from a destination and dates, or fill a draft quote's lines from the enquiry. Nothing reaches the client until your team has checked and saved it.
Learn more
A regular travel CRM, and TourBrain.
Most travel CRMs stop at leads and quotes. Here is where the rest of your agency's work goes. See what each plan includes on the pricing page.
| Work | A regular travel CRM | TourBrain |
|---|---|---|
| Enquiries | A regular travel CRM: Leads typed in by hand from calls and chats | TourBrain: On your connected WhatsApp Business number, a message from a new number becomes a contact and a scored lead, assigned automatically if you switch that on |
| Quotes | A regular travel CRM: A quote template with one total | TourBrain: Per-line currency with the rate locked, AI-drafted lines to check, a branded PDF on WhatsApp or email |
| GST and TCS | A regular travel CRM: Worked out in a spreadsheet, then typed onto the invoice | TourBrain: GST on your markup by place of supply, TCS by PAN, a per-buyer LRS total and a GSTR-1 export |
| Visas and passports | A regular travel CRM: A notes field, or a separate sheet | TourBrain: Requirement check for 80+ destinations, checklists per traveller, upload links, fees, appointments and passport custody |
| Corporate clients | A regular travel CRM: Treated like one more lead | TourBrain: Accounts with GSTINs, policy, approvals, a branded client portal and one consolidated GST invoice a month |
Draft a day-by-day itinerary with AI. Try it here, no sign-up.
Pick a destination, the number of nights and who's travelling. The draft is yours to check and edit.
Built for the trips you actually sell
Dubai
Bali
Thailand
Maldives
Kerala
Kashmir
- Each agency's data kept separateYour workspace, your records. No other agency can see them.
- DPDP erase on requestErase a client's personal data when they ask, from their contact record.
- Roles and permissions per userSeven built-in roles decide who sees and changes what.
Guides
Choosing a CRM for an Indian travel agency
What it must do, an evaluation checklist, pricing red flags and the questions to ask a vendor.
Read the guideVisa rules for Indian passports in 2026
What changed for Thailand, Malaysia, Sri Lanka, Vietnam and more, and what to update in your checklists.
Read the guideFrom holiday desk to corporate TMC
A playbook for small agencies: onboarding, travel policy, approvals, monthly GST billing, credit and MIS.
Read the guideGST on visa services: the pure agent rule
Embassy and VFS fees as pass-throughs, 18% on your service charge, and the invoice mistakes to avoid.
Read the guide
Straight answers
Is TourBrain a CRM?
Does TourBrain book flights or connect to Tally?
Which plan has Visa and Corporate?
Does the free trial include AI itineraries?
Do you handle TCS on overseas packages?
Can my client's employees raise requests themselves?
Is my data safe?
See TourBrain on your own enquiries.
Book a demo and we'll walk through your own enquiries, or start a 14-day trial. No card needed for the trial.



