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Everything an Indian travel agency runs, on one desk.

Leads, quotes, GST and TCS invoicing, WhatsApp, visa files and corporate clients. Every part works from the same contacts, trips and invoices.

Every enquiry on one board your whole team can see.

Enquiries arrive from WhatsApp, your website form and walk-ins, and land on a pipeline board. Each lead gets a score from what you already know about it, so the ones worth calling first stand out.
  • Drag-and-drop pipeline board with follow-up dates
  • Rule-based lead score from 0 to 100
  • Your website enquiry form posts straight into the pipeline
  • A WhatsApp message from a new number creates a lead
  • Import leads and contacts from a spreadsheet
Lead pipeline board with value and source on each card
Leads by stage, with value and source on every card.

Visa files and corporate clients, built in.

Most agencies run these on spreadsheets next to their CRM. In TourBrain a visa file or a corporate trip hangs off the same client record as everything else.

An open passport with visa stamps
GrowthProfessionalEnterprise

Visa & Passport desk

A requirement check covering 80+ destinations for Indian passports, every rule with its official source and last-checked date (rules still under review are marked unverified), and a checklist for each traveller, including Schengen, the UK, the USA and Canada.

  • Seven-stage status your team can't skip
  • Family and group files with per-person outcomes
  • Appointments, fees and VFS advances in one place
  • Daily alerts for passports expiring within 6 months
  • Passport desk that follows Passport Seva stages
Explore the visa desk
A business traveller working on a laptop in an airport lounge
ProfessionalEnterprise

Corporate / TMC desk

Run corporate clients as accounts, not leads, with their GSTINs, policies, approvers and negotiated rates in one place.

  • Multiple GSTINs per client, with ITC-eligible invoices marked
  • Travel policies that block, warn or route for approval
  • Multi-level approvals with reassign and send-back
  • Negotiated rates applied when you quote that company
  • A consolidated monthly GST statement and a client portal
Explore the corporate desk

Quotes your clients can read, with numbers that hold.

Price each line in its own currency and the exchange rate is locked when you save, so the total doesn't drift while the client thinks it over. Send a branded PDF with a cover image and the day-by-day plan.
  • Per-line currency with the exchange rate locked at save
  • Per-person rates for adults, child with bed, child without bed and infants
  • A markup helper that works out the sell price from your cost
  • Branded PDF with cover image and per-day flight photos
  • Package templates for the trips you sell most (Growth)
Quotation line items priced in INR and THB with the exchange rate locked
Each quote line in its own currency, with the exchange rate locked on the quote.

GST on your markup. TCS where it applies.

Turn an accepted quote into an invoice without typing it again. GST is worked out on your service charge line by line, split into CGST and SGST or IGST by place of supply, and TCS is added on overseas packages.
  • Quote to invoice in one step
  • GST on your service charge only, per line
  • TCS on overseas packages, with the higher rate when there's no PAN
  • Per-buyer LRS tracking across invoices
  • Credit and debit notes, and a GSTR-1 export in Excel or CSV
  • Seven accent colours for your invoice PDF
GST invoice where tax applies only to the service charge, with TCS
GST on your service charge only, with TCS on the overseas package.

TourBrain calculates; your CA still files. e-Invoice IRN needs your own GSP credentials.

WhatsApp, where your clients already are.

Every conversation sits in one shared inbox, so anyone on the team can pick it up. Booking and payment updates go out as Meta-approved templates, and you can connect your agency's own number.
  • A shared inbox, with each chat tied to the client's contact record
  • A message from a new number creates a lead
  • Notifications sent as Meta-approved templates
  • Connect your agency's own WhatsApp number
  • Campaigns to your contact lists (Professional)
WhatsApp inbox with conversations grouped by contact and assigned to team members
WhatsApp conversations grouped by contact, each assigned to someone on your team.

WhatsApp features need a connected WhatsApp Business number.

AI that drafts. Your team decides.

Give it the destination, the nights and who's travelling, and it drafts a day-by-day itinerary you can edit before anything reaches the client. It can also suggest a reply to a client message and read details off a scanned document.
  • Day-by-day itinerary drafts you edit before sending
  • Suggested replies to client messages
  • Read passport and document details with OCR (Growth)
  • 50 AI generations a month on Growth, 200 on Professional

AI itinerary

A day-by-day itinerary drafted with AI, ready to edit.

  • Days, places and activities as editable items
  • Built from your inputs, not a fixed template
  • Nothing is sent to a client without your review

Draft a day-by-day itinerary with AI. Try it here, no sign-up.

Pick a destination, the number of nights and who's travelling. The draft is yours to check and edit.

Seven roles, mapped to the jobs in your office.

Each person sees and does what their job needs. On Professional you can change what each role can do, or create your own roles.

  • Owner
  • Manager
  • Sales agent
  • Operations
  • Accountant
  • Visa executive
  • Front desk
  • + Your own roles (Professional)

The smaller tools that save the most phone calls.

  • Professional

    Prospecting

    A cold-calling pipeline for prospective clients, with follow-ups and spreadsheet import.

  • Professional

    Sub-agents

    Give partner agents their own access, assign them leads, and track commission and payouts.

  • Supplier quotes and scores

    Collect supplier rates against a trip and keep a score for each supplier.

  • Vouchers

    Issue service vouchers from a trip as a PDF and send them to the client.

  • Customer portal

    A private link where your client sees their trips, invoices, payments and documents, and uploads their own.

  • Help assistant

    Ask "how do I…" inside TourBrain and get an answer about the product.

  • Contact import

    Bring contacts in from Excel with column matching and a preview before anything is saved.

  • Push alerts on your phone

    Install TourBrain on your phone's home screen and get push alerts.

  • Tasks and Google Calendar

    Tasks with due dates, and trips and tasks synced to Google Calendar.

  • DPDP erase

    Erase a client's personal data when they ask you to.

See TourBrain on your own enquiries.

Book a demo and we'll walk through your own enquiries, or start a 14-day trial. No card needed for the trial.